Moscow, Russian Federation
The rapid development of e-commerce generates new subjects of civil turnover. Marketplaces are commodity aggregators with a vague legal status. A marketplace is more than an information intermediary: it is an ecosystem with highly developed logistics that provides interaction between the seller and the buyer, as well as information about goods and delivery points. In addition, it settles disputes between sellers and buyers by applying various resolution tools. The article describes the legal nature of the relations connected with marketplace ecosystems, i.e., between the marketplace and the seller, between the marketplace and the delivery point, between the marketplace and the buyer. The author also assessed the integration of the marketplace into the classic purchase-and-sale relationship between the buyer and the seller. These parties sign commission contracts, agency agreements, and fee-based service contacts, each of which has its specifics. The author defined the limits of contractual liability in the seller – marketplace – consumer trade chain. If the seller – buyer relations are violated, the responsibility of the marketplace needs to be expanded because the marketplace undertakes to verify the reliability of sellers and the quality of goods. The author applied a doctrinal perspective to the legislative initiatives of 2023–2024 in relation to marketplaces, as well as developed some recommendations on how to improve e-commerce legislation in the Russian Federation.
marketplace, product aggregator, responsibility, trade, e-commerce, seller, consumer, contract, online trading platforms
1. Rozhkova M. Responsibility of aggregators and their platforms for online dispute resolution. Economy and Law, 2018, (9): 21–32. (In Russ.) https://elibrary.ru/xypxal
2. Samoilova A. K. Legal and factual properties of the contract concluded with the use of information aggregator platforms. Civilist, 2023, (3): 38–42. (In Russ.) https://elibrary.ru/wxalbi
3. Filippova S. Yu. Conclusion and performance of commercial contracts with the use of information technologies. Digital Law, 2022, 3(3): 58–78. (In Russ.) https://doi.org/10.38044/2686-9136-2022-3-3-58-78
4. Thomassen L., Lincoln K., Aconis A. Retailization: Brand survival in the age of retailer power. Moscow: Dobraia kniga, 2010, 352. (In Russ.)
5. Chegovadze L. A. The aggregators as the objects of the civil rights and the responsibility of their owners under the obligations. Civilist, 2022, (1): 12–19. (In Russ.) https://elibrary.ru/rpbzwq
6. Belov V. A. Digital intermediation and consumer relations: Legal nature and responsibility. Actual problems of Russian law, 2022, 17(8): 68–82. (In Russ.) https://doi.org/10.17803/1994-1471.2022.141.8.068-082
7. Dolgov S. G. The civil law liability of taxi aggregators. Civil Law, 2021, (1): 3–7. (In Russ.) https://doi.org/10.18572/2070-2140-2021-1-3-7
8. Mironova S. M., Kozhemyakin D. V. Legal approaches to the liability of the owners of taxi aggregators to the consumers. Civilist, 2022, (2): 11–18. (In Russ.) https://elibrary.ru/hpwnti
9. Markelova A. A. Civil liability of taxi-aggregation companies: Between contract and tort law. Digital law, 2021, 2(4): 8–19. (In Russ.) https://doi.org/10.38044/2686-9136-2021-2-4-8-19
10. Deryugina T. V. The legal nature of an agreement mediating origination of legal relationships involving an aggregator. Civil Law, 2018, (6): 3–6. (In Russ.) https://doi.org/10.18572/2070-2140-2018-6-3-6
11. Suvorov E. D. Some problems of e-commerce: On the question of aggregator owners liability to customers. Bulletin of economic justice of the Russian Federation, 2019, (9): 57–67. (In Russ.) https://elibrary.ru/ztsyvm
12. Gutnikov O. V., Chagina E. M. Protection of consumers interests in e-trade regulation. Law and Business, 2023, (4): 8–15. (In Russ.) https://elibrary.ru/psdrxa
13. Belov V. A. Information about consumer interests and behavior as an object of legal relationships in the period of digitalization. Journal of Russian Law, 2023, 27(2): 59–71. (In Russ.) https://doi.org/10.12737/jrp.2023.017
14. Bogdan V. V. Bad faith terms in consumer contracts: Modernization of legislation and development of judicial practice. Civilist, 2023, (3): 49–56. (In Russ.) https://elibrary.ru/xmbipo
15. Nikitin N. V. Laws on protection of consumer rights. Arbitrazh and civil procedure, 2024, (1): 7–12. (In Russ.) https://doi.org/10.18572/1812-383X-2024-1-7-12
16. Lopatina S. V. The application of alternative means of dispute settlement by marketplaces (information intermediaries) as an alternative to judicial proceedings. Arbitrazh and civil procedure, 2023, (8): 19–22. (In Russ.) https://doi.org/10.18572/1812-383X-2023-8-19-22
17. Ermakova E. P. What is included in the concept of online arbitration in China? Russian justice, 2022, (10): 58–66. (In Russ.) https://doi.org/10.37399/issn2072-909X.2022.10.58-66
18. Tsirin A. M., Tsirina M. A. Online regulation of disputes in electronic commerce. International public and private law, 2020, (6): 14–17. (In Russ.) https://doi.org/10.18572/1812-3910-2020-6-14-17
19. Kurnosov A. A. Online arbitration in the context of expanding the scope of application of artificial intelligence technologies. Comparative legal aspects of civil legal relations in the modern world, eds. Frolova E. E., Rusakova E. P. Moscow: RUDN, 2023, 200–207. (In Russ.)
20. Rusakova E. P., Frolova E. E. Digital disputes in the new legal reality. RUDN Journal of Law, 2022, 26(3): 695–704. https://doi.org/10.22363/2313-2337-2022-26-3-695-704
21. Rozhkova M. A. Prospects of legal regulation of online consumer dispute proceedings. Zakon, 2022, (9): 145–158 (In Russ.) https://doi.org/10.37239/0869-4400-2022-19-9-145-158
22. Tsvetkov I. V., Filippova S. Yu. Contractual regulation of the commodity market: Trends and prospects in the age of digital economy and use of modern technologies. Zakon, 2019, (5): 66–75. (In Russ.) https://elibrary.ru/tyxnpo
23. Gabov A. V. Online settlement of disputes between participants of digital platforms in the civil rights protection system. Herald of civil procedure, 2022, (1): 208–235. (In Russ.) https://doi.org/10.24031/2226-0781-2022-12-1-208-235
24. Rozhkova M. Online arbitration, online dispute resolution, and blockchain arbitration: new legal phenomena or variations of existing ones? Economy and law, 2018, (5): 47–60. (In Russ.) https://www.elibrary.ru/xnzolz